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Product notes and how we think about voice agents. For press, email sales@hextaai.com.

Note

Speech on real phone lines

Why 8 kHz Indian telephony is a different problem from studio audio.

Note

Why building voice AI in-house stalls

The model is the small part. The operating system around it is the work.

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How to evaluate a voice AI platform

Ignore the demo reel. Hold the pilot to one business number.

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Voice inside the product

An in-app assistant should continue the journey, not restart it.

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What naturalness means on a sales call

The useful test is whether people hang up in the first ten seconds.

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