Hexta Engage

Outcome-driven voice AI agents for Consumer Packaged Goods

Take reorders from retailers, onboard new stores and run promotions by phone and WhatsApp, for CPG brands and distributors.

Retailer reorders, Midwest

This week

Stores called

386

Reorders

241

Order value

$96,300

Store

Top item

Order

Status

Miller's Market

Des Moines

Oat bars 12ct

$1,240

Placed

Corner Fresh

Omaha

Cold brew 4pk

$860

Placed

Lakeview Grocery

Madison

Granola 16oz

$0

Call back

Promotion pitched

Accepted

Buy 10 cases of oat bars, get 1 free. 64% of stores took the offer.

Extra cases sold

1,120

22%

More reorders

3x

Retailer coverage

40%

Lower cost to serve

Built on and connected to the platforms you trust

Real calls from live campaigns

English

Retailer reorder

Play recording

English
Spanish

New store onboarding

Play recording

English

Promotion launch

Play recording

Spanish

Stock availability

Play recording

English

Payment follow-up

Play recording

Results from teams like yours

Read how companies run voice AI in production.

The complete engagement stack for consumer brands

Lead intelligence

Prioritization, spam checks and smart scheduling before the first dial.

Humanoid AI agent

Natural voice agents that handle interruptions and switch languages.

Omnichannel engagement

Call, WhatsApp, SMS and email, all on one shared memory.

Quality monitoring

Every call scored, with human review where it matters.

ROI optimizer

Spend shifts to the sources and scripts that convert.

Voice of customer

Objections and intent themes from every conversation.

Control tower

Live campaign health, alerts and audit trails in one view.

Built different from every other voice AI vendor

Capability
Hexta Engage
Typical voice AI vendor
Focus

Built for consumer packaged goods outcomes, from first contact to renewal

Generic bots and self-serve tools

Scale

Millions of calls a month in production

Pilot-stage deployments

Performance

More reorders across more stores

Field reps reach a fraction of stores

Coverage

Every retailer, every week

Only the largest accounts

Speech models

Tuned on real US phone audio, accents and noise

Trained on studio or public data

Built for regulated industries

Retailer data is protected and every order is logged.

SOC 2 Type II

Encrypted data

TCPA

GDPR

CCPA

Seamless integration with your existing stack

Orders land in your ERP or DMS as they are taken.

Distribution

SAP

NetSuite

Salesforce Consumer Goods

Telephony

Twilio

Five9

Genesys

Data and reporting

Snowflake

BigQuery

Amazon S3

Custom

Webhooks, REST API and SFTP for anything else

Español
中文

Your retailers speak more than English

English plus 40+ languages, with native accents. Switches mid-call when the customer does.

Tiếng Việt
Tagalog
한국어
Français
Português

Frequently asked questions

It calls retailers to take reorders, launch promotions and onboard new stores.

Yes. Orders are confirmed on the call and written to your ERP.

It covers the long tail of stores so reps can focus on key accounts.

SAP, NetSuite, Salesforce Consumer Goods and more.

Yes. Voice and WhatsApp share one memory of each retailer.

Within two weeks for a first region.

See Hexta Engage on your own leads

Book a 30-minute demo. We will run a live call, WhatsApp and SMS flow on your use case.