Hexta Engage

Outcome-driven voice AI agents for Insurance

Qualify quote requests, follow up on drop-offs and keep renewals on time, for life, health, auto and home insurers.

Renewals due in 30 days

1,036 policies

Policyholder

Policy

Premium

Status

Thomas Green

Renews Nov 2

Auto

$1,240

Renewed

Rachel Moore

Renews Nov 4

Home

$1,980

Renewed

Steven Clark

Renews Nov 5

Life

$620

Quote sent

Nancy Lewis

Renews Nov 6

Auto

$1,410

Price check

Retention offer

Accepted

Nancy asked about a lower premium. The agent applied the safe-driver discount and kept the policy.

Saved premium

$1,290

85%

Connectivity

30%

Higher renewals

60%

Lower cost per policy

Built on and connected to the platforms you trust

Real calls from live campaigns

English

Quote follow-up

Play recording

English
Spanish

Auto renewal reminder

Play recording

English

Lapsed policy win-back

Play recording

English

Claim status update

Play recording

Spanish

Cross-sell home cover

Play recording

Results from teams like yours

Read how companies run voice AI in production.

The complete engagement stack for insurance

Lead intelligence

Prioritization, spam checks and smart scheduling before the first dial.

Humanoid AI agent

Natural voice agents that handle interruptions and switch languages.

Omnichannel engagement

Call, WhatsApp, SMS and email, all on one shared memory.

Quality monitoring

Every call scored, with human review where it matters.

ROI optimizer

Spend shifts to the sources and scripts that convert.

Voice of customer

Objections and intent themes from every conversation.

Control tower

Live campaign health, alerts and audit trails in one view.

Built different from every other voice AI vendor

Capability
Hexta Engage
Typical voice AI vendor
Focus

Built for insurance outcomes, from first contact to renewal

Generic bots and self-serve tools

Scale

Millions of calls a month in production

Pilot-stage deployments

Performance

Higher renewals and faster quote-to-bind

Low connectivity, missed renewals

Product knowledge

Explains coverage from your approved content

Script-only answers

Speech models

Tuned on real US phone audio, accents and noise

Trained on studio or public data

Built for regulated industries

Licensing rules, disclosures and consent are built into every script.

SOC 2 Type II

Encrypted data

TCPA

GDPR

CCPA

Seamless integration with your existing stack

Connect your policy admin, CRM and dialer.

Policy systems

Guidewire

Duck Creek

Applied Epic

CRMs

Salesforce

HubSpot

Zoho CRM

Telephony

Twilio

Five9

Genesys

Custom

Webhooks, REST API and SFTP for anything else

Español
中文

Your policyholders speak more than English

English plus 40+ languages, with native accents. Switches mid-call when the customer does.

Tiếng Việt
Tagalog
한국어
Français
Português

Frequently asked questions

Qualify leads, follow up on quotes, remind renewals, win back lapsed policies and update claim status.

It qualifies and pre-fills, then transfers to a licensed agent to bind.

Yes. Renewal reminders and payment links are one of the most common uses.

Disclosures, consent and opt-outs are enforced, and every call is recorded.

Guidewire, Duck Creek, Applied Epic, Salesforce and more.

Usually two weeks for the first campaign.

See Hexta Engage on your own leads

Book a 30-minute demo. We will run a live call, WhatsApp and SMS flow on your use case.