Hexta Engage

Outcome-driven voice AI agents for Healthcare

Book and confirm appointments, reduce no-shows and answer patient questions, for clinics, hospitals and health plans.

Lakeside Clinic, Tuesday

42 visits

Patient

Time

Provider

Status

Grace Allen

Annual physical

8:30 AM

Dr. Patel

Confirmed

Henry Scott

Follow-up

9:15 AM

Dr. Nguyen

Confirmed

Chloe King

New patient

10:00 AM

Dr. Patel

Moved Thu

Samuel Wright

Lab review

11:30 AM

Dr. Brown

Confirmed

SMS reminder

Delivered

“Hi Grace, see you Tue 8:30 AM with Dr. Patel. Reply C to confirm or R to reschedule.”

No-show rate this month

6.1%

38%

Fewer no-shows

24/7

Appointment booking

60%

Lower front-desk load

Built on and connected to the platforms you trust

Real calls from live campaigns

English

Appointment booking

Play recording

English
Spanish

Visit reminder

Play recording

English

Prescription refill

Play recording

English

Post-visit follow-up

Play recording

Spanish

Insurance verification

Play recording

Results from teams like yours

Read how companies run voice AI in production.

The complete engagement stack for healthcare

Lead intelligence

Prioritization, spam checks and smart scheduling before the first dial.

Humanoid AI agent

Natural voice agents that handle interruptions and switch languages.

Omnichannel engagement

Call, WhatsApp, SMS and email, all on one shared memory.

Quality monitoring

Every call scored, with human review where it matters.

ROI optimizer

Spend shifts to the sources and scripts that convert.

Voice of customer

Objections and intent themes from every conversation.

Control tower

Live campaign health, alerts and audit trails in one view.

Built different from every other voice AI vendor

Capability
Hexta Engage
Typical voice AI vendor
Focus

Built for healthcare outcomes, from first contact to renewal

Generic bots and self-serve tools

Scale

Millions of calls a month in production

Pilot-stage deployments

Performance

Fewer no-shows and shorter hold times

Long phone queues

Privacy

HIPAA-ready with PHI redaction

Unclear handling of patient data

Speech models

Tuned on real US phone audio, accents and noise

Trained on studio or public data

Built for regulated industries

BAAs, PHI redaction and access logs for every patient conversation.

SOC 2 Type II

Encrypted data

HIPAA

TCPA

CCPA

Seamless integration with your existing stack

Book directly into your EHR and scheduling systems.

EHR and scheduling

Epic

athenahealth

Cerner

CRMs

Salesforce

HubSpot

Zoho CRM

Telephony

Twilio

Five9

Genesys

Custom

Webhooks, REST API and SFTP for anything else

Español
中文

Your patients speak more than English

English plus 40+ languages, with native accents. Switches mid-call when the customer does.

Tiếng Việt
Tagalog
한국어
Français
Português

Frequently asked questions

We sign BAAs, redact PHI in recordings and transcripts, and log all access.

Yes. It books, reschedules and cancels in Epic, athenahealth, Cerner and others.

Reminders and easy rescheduling typically cut no-shows by a third.

Yes. It answers 24/7 and escalates urgent issues.

No. It handles admin tasks and routes clinical questions to staff.

Most clinics go live within two to three weeks.

See Hexta Engage on your own leads

Book a 30-minute demo. We will run a live call, WhatsApp and SMS flow on your use case.