Remind borrowers early, take promises to pay and recover more, with respectful, compliant calls at scale.
Payments due this week
Promised
$48,920
Collected
$31,450
Right-party contact
83%
Borrower
Due
Amount
Result
Robert Hall
Auto loan
Oct 24
$412
Linda Perez
Personal loan
Oct 25
$286
Brian Cole
Card balance
Oct 25
$150
Payment received
Robert Hall, auto loan
$412.00
Higher recovery
Lower cost to collect
More right-party contacts
Calls audited
Built on and connected to the platforms you trust
Early reminders, firm follow-ups and clean records, all within the rules.
Friendly calls and messages before the due date stop accounts from slipping.
Agents agree on a date and amount and record it.
A secure payment link is sent while the borrower is on the line.
Calling hours, disclosures and opt-outs are enforced on every call.
Tone, timing and frequency change with each account’s risk.
Hardship and disputes go to your team with full context.
See promises, payments and roll rates by bucket, every day.
Each call uses the account, the payment history and the borrower’s preferences.
Sarah Kim
Product
Auto loan
Due
$412, Friday
History
On time 11/12
Prefers
SMS links
Script
Channel
Time
Voice
Language
Personalized workflow
Tuned on millions of payment conversations
Call at 6 PM with a friendly reminder
Send a pay-by-link SMS
Confirm the payment on Monday
Playbooks for every bucket and product.
Real campaigns, real numbers. Read the full stories.
Coverage
Only high-balance accounts
Every account, every bucket
Timing
Office hours
Best time per borrower
Compliance
Depends on training
Rules enforced on every call
Promise tracking
Manual notes
Recorded and followed up
Cost per account
High
A fraction
Tone
Varies with workload
Calm and consistent
Your customer data stays protected, audited and under your control.
Independently audited controls for security and availability.
AES-256 at rest and TLS 1.2+ in transit for every call, transcript and record.
BAAs, PHI redaction and access logs for healthcare teams.
Consent, opt-out and calling-hour rules built into every campaign.
Connect your loan system, payment gateway and dialer, so every promise and payment is recorded.
Salesforce
Temenos
FIS
Fiserv
Stripe
Plaid
Twilio
Custom API
Yes, when it follows the rules. Calling hours, disclosures, frequency limits and opt-outs are enforced on every call.
It sends a secure pay-by-link during the call, so the borrower pays without sharing card details by voice.
The agent recognizes hardship and disputes and hands them to your team with the details.
Yes. Scripts, tone and frequency change by bucket and risk.
Every call is recorded, transcribed and scored, and you can review any of them.
A pilot on one bucket usually goes live within two weeks.
Book a 30-minute demo. We will run a live call, WhatsApp and SMS flow on your use case.